The planned outage to migrate and upgrade the servers and infrastructure of NCAtrak was completed successfully. The team confirmed through testing and review of system health reports that all core NCAtrak services are healthy.
If you encounter an issue or have questions about the upgrade, please contact the NCAtrak support team via the following options:
- Online at https://support.ncatrak.org/
- By email at support@ncatrak.org
- Within NCAtrak by clicking the "Click here to log a comment" message at the bottom of every NCAtrak page.
Please do not share any PHI or other HIPAA-protected information when contacting the NCAtrak Support team.