NCAtrak

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Do you want fast answers to your NCAtrak questions? Do you want to communicate with other users or the NCAtrak team to learn how NCAtrak can best serve you? The NCAtrak community on NCA Engage houses a wealth of information, news, tips and tricks, and "How-to" instruction on NCAtrak topics. Here, you can gain useful knowledge, post questions or
comments, and engage with other users as well as your NCAtrak support team.

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  • New NCAtrak Pricing 2025

    New NCAtrak subscription pricing takes effect January 1.

    Future developments of the NCAtrak features you and your colleagues have asked for require investment in the system. But, your agency budget needs stability. To minimize the impact on your budget, we opted for small increases spread over multiple years.

    The next small increase will take effect on January 1, 2025. NCAtrak subscription prices are increasing to $2,228 for renewals and $3,228 for new subscribers in the 2025 calendar year. This is part of our previously announced 5-year plan to increase NCAtrak subscriptions by 3% yearly. Renewals and new subscription prices are available at the 2024 rate through December 31.

    Subscriptions in 2026 will similarly increase to $2,295 for renewals and $3,295 for new subscriptions.
     

    What your support makes possible


    Your support for the only case management system by CACs for CACs means a lot. For one thing, it means we can introduce new features regularly to enhance your NCAtrak experience and serve children and families better.

    Coming in 2025, NCAtrak offers a new connection for iRecord users. When live, this new feature will allow NCAtrak users to access their iRecord recordings securely from directly within NCAtrak--no more need to import files. This feature is currently in a pilot testing phase with a CAC user group before rolling it out more broadly. 

    We are also in the planning stages for a calendar feature for MDT members to schedule forensic interviews and a referral system for MDT members to make referrals within NCAtrak. Expect more news in 2025...it's right around the corner.

    It’s all thanks to you, and it’s all on behalf of brighter futures for the children we serve. 
     

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