The Pueblo Child Advocacy Center (PCAC) provides a safe, child-friendly environment where children who have experienced abuse can receive coordinated services during the investigation and healing process. Our vision is to reduce trauma, restore hope, and foster healing for children and families in our community.
PCAC works closely with law enforcement, child protection services, medical providers, prosecutors, and mental health professionals through a multidisciplinary team approach to ensure children and families receive compassionate, coordinated care.
Position Summary
The Family Care Specialist serves as the primary point of contact for non-offending caregivers and children receiving services at PCAC. This position provides trauma-informed support, advocacy, and resource coordination to families navigating the investigative and healing process following allegations of abuse.
The Family Care Specialist works closely with PCAC's in-house therapist and multidisciplinary partners to help ensure children and families are connected to trauma-focused mental health services, community resources, and ongoing support.
This role requires compassion, professionalism, and the ability to support families experiencing crisis and trauma.
Key Responsibilities
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Serve as the primary support and point of contact for non-offending caregivers and families receiving services at the Child Advocacy Center.
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Conduct family intake and needs assessments and assist caregivers in developing a service and safety plan.
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Provide education, emotional support, and advocacy to families navigating the investigative and judicial process.
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Collaborate closely with PCAC's in-house therapist to coordinate trauma-focused counseling services and support family engagement in therapy.
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Assist families in accessing mental health services, victim compensation, and other community support systems.
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Maintain regular communication and follow-up with families to ensure continued support and access to services.
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Participate in multidisciplinary team (MDT) meetings with law enforcement, child protection, medical providers, and prosecutors.
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Maintain accurate and timely case documentation and data entry in accordance with agency policies.
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Provide community outreach, prevention initiatives, and educational efforts as needed.
Qualifications
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Bachelor's degree in Social Work, Human Services, Psychology, Criminal Justice, or related field preferred.
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Experience working with children, families, or victims of trauma strongly preferred.
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Knowledge of child abuse dynamics, trauma-informed care, domestic violence, and victim advocacy.
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Demonstrated ability to recognize and appropriately respond to mental health crises, including situations involving suicidal ideation.
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Strong communication, interpersonal, and organizational skills.
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Ability to work collaboratively in a multidisciplinary team environment.
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Valid driver's license and reliable transportation.
Preferred Qualifications
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Bilingual (English/Spanish) preferred but not required
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Experience working in child advocacy centers, victim advocacy, child welfare,
Salary & Benefits
Salary: $44,000-$48,860 depending on qualification and experience
PCAC offers a supportive work environment and benefits package including:
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Paid vacation and time off
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Employer-matched retirement plan
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Medical insurance
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Professional development and training opportunities
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A collaborative team dedicated to supporting children and families in our community
Send letter of interest and resume to jennifer@pueblocac.org by March 27, 2026
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Jennifer Chavez
Executive Director
Pueblo Child Advocacy Center
Pueblo CO
7195836332
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